211 De Anza Blvd. San Mateo, CA 94402
(650) 376-3582
Hair Services
What services does Bond Hair Bar offer?
Bond Hair Bar offers hair extensions, hair systems, color services, and customized solutions for hair loss or thinning hair.
What’s the difference between extensions and hair systems?
Extensions add volume and length to existing hair, while hair systems provide full or partial hair coverage for those with more significant hair loss.
Are your services safe for fragile or thinning hair?
Yes, the services are tailored to be gentle and safe for clients with fragile or thinning hair.
What types of extensions do you offer?
They offer various types including tape-ins, hand-tied wefts, keratin bonds, and clip-ins to suit different hair needs.
Are the hair systems and extensions permanent?
No, both are semi-permanent or temporary and require professional maintenance or removal after a certain period.
Do you offer hair color services too?
Yes, hair coloring is available and often paired with extensions or systems for a seamless look.
Do you only work with people experiencing hair loss?
No, Bond Hair Bar works with anyone seeking volume, length, or a new look—not just those with hair loss.
Can I switch from extensions to a hair system later?
Yes, transitioning from extensions to a hair system is possible and can be customized based on hair needs.
The Process
What is the first step in the process?
Every journey begins with a private consultation to assess your hair and build a personalized plan.
Do I need to prep for my appointment?
No prep needed—just come ready to talk about your goals and bring a photo of your dream hair. We’ll take care of the rest.
How long does the full process take?
Appointments typically take 1–2 hours depending on the type of service and method chosen.
What’s included in the appointment?
Each appointment includes prep, color matching, installation, cutting, and styling.
What happens after my appointment?
We’ll walk you through care instructions and provide support to keep your hair looking its best.
Will I leave the same day with new hair?
Not usually. After your consultation, we order custom hair and schedule an installation 2–7 days later.
Consultation & Booking
What happens during a consultation?
We assess your hair, lifestyle, and goals to create a tailored recommendation. You’ll receive pricing, a timeline, and details about next steps.
Is there a fee for consultations?
Yes, there’s a $75 consultation fee. While it does not go toward your service, you will leave with expert insight into what can be done safely and beautifully for your hair.
Can I get a quote during the consult?
Yes! We provide full pricing, method recommendations, and timelines at your consultation.
Are consultations private?
Always. All consultations take place in a private treatment room.
How long is a consultation?
About 30 minutes.
Can I do my consultation and install the same day?
No—because each client requires custom-selected hair, installation is typically booked 2–7 days after consultation.
Do you offer virtual consultations?
Yes, we offer virtual consultations for your convenience, but you’ll still need to come in for final color, texture, and method checks.
How do I schedule a consultation?
Use our online booking tool or call us at (650) 376-3582. We’ll find a time that works for you.
Can I book online?
Yes! Click “Schedule Online” in the top menu anytime.
Do I need a consultation before booking services?
Yes—every new client needs a consultation first so we can create a fully customized plan.
Visiting Bond Hair Bar
Where is Bond Hair Bar located?
211 De Anza Blvd, San Mateo, CA 94402. We offer free, convenient parking on site.
Can I bring someone with me to my appointment?
Yes, one guest is welcome during your consultation for comfort and support.
Do you have private rooms?
Yes. All consultations, shampooing, and services happen in a private setting.
What amenities are available during my visit?
Enjoy light refreshments, a relaxing lounge, and strong WiFi. Many clients work remotely during their appointments.
What’s the vibe at Bond Hair Bar?
Cozy, luxe, and totally judgment-free. It’s a space for transformation, self-care, and confidence.
Are walk-ins accepted?
We work by appointment only to ensure dedicated time and privacy for every guest.
Do you serve men and women?
Yes—we offer solutions for all genders and hair types.
Can I work during my appointment?
Absolutely. We regularly accommodate clients working on laptops or taking calls. Just let us know and we’ll make it easy.
Financing & Insurance
Do you accept insurance for hair systems?
We provide a superbill for reimbursement for a $150 fee. Every insurance policy is different, so be sure to check with your provider.
What do I need for reimbursement?
A diagnosis, a prescription for a cranial prosthesis, and a superbill from Bond Hair Bar.
Can you help with the insurance process?
Yes. For a $200 fee, we can act as your medical case manager to help submit the correct paperwork.
Do you offer payment plans?
Yes, flexible financing is available through third-party partners. Ask us for details.
Can I use HSA/FSA funds?
Many clients use HSA/FSA funds for medical hair loss services. Check with your provider to confirm eligibility.
Do I have to pay upfront?
A 50% down payment is required to reserve your appointment. The remaining balance is due at the time of installation.
What payment methods do you accept?
We accept all major credit cards, debit cards, and HSA/FSA payments for qualified services.
What’s your cancellation policy?
Please provide 24 hours' notice to cancel or reschedule. Late cancellations may incur a fee equal to 50% of your service.
What if I’m unhappy with my results?
Your satisfaction is important. We encourage open communication and are happy to make adjustments as needed.
Your New Look Is Just a Consultation Away
Start your journey to gorgeous hair and confidence in a private, VIP setting.
Custom Solutions
Private, Luxurious Setting
Experience You Can Trust
Flexible Financing
